Remote Support

Dear customer, please follow the instructions below for remote assistance. Most issues can be solved remotely and do not require on site aidThank you for choosing our services!

Step 1: Click on the “Download Here” button to the right . For Apple computers, prior to step 2, go to settings, then security and enable “Allow install software from any source”

Step 2: Locate and run downloaded file

Step 3: Wait for any security pop-up  asking you to “allow” or “deny” execution. Click “allow” to run file

Step 4: Get the 9 digit ID and provide it to our agent.

Step 5: Wait for remote assistance

P.S. To terminate Remote Session, close program at any time.

For Host Version Click Here.

  • Client Satisfaction 99% 99%
  • Problems solved remotely 75% 75%
  • Problems solved On Site 50% 50%
  • Remote Support vs On Site Support 80% 80%