Dynamics 365

The Empower IT Student Enquiry Management Solution has been designed to address the key challenges faced by Registered Training Organisations (RTOs). Developed using Microsoft Dynamics CRM (now part of Dynamics 365) and SharePoint, this solution has been developed to ensure compliance with eligibility criteria for VET Student Loans, WA Future Skills, NSW Smart and Skilled and QLD Certificate 3 Guarantee funded programs.

This solution has been developed to effectively manage the student enrolment’s lifecycle from enquiry to course enrolment. The flexible Student Enquiry Management Solution can be customised to integrate with Student Management Systems such as VETtrak, RTOManager and other custom built RTO software.


RTOs Improve Compliance with Microsoft Dynamics CRM

The advanced integration capabilities of Microsoft Dynamics CRM allows easy integration with other software packages such as accounting packages such as MYOB, Xero, Quickbooks; Email Marketing software such as MailChimp, CampaignMonitor, SurveyMonkey, ERP technologies like Sage, SAP, Netsuite and student management systems such as VETtrak and RTOManager make it the ideal platform for RTOs.

Whether it is configuring Microsoft Dynamics CRM for FutureSkills/ Smart & Skilled application, dedicated portals or build integration with in-house custom software; our team can help.

As a RTO; if you would like to simplify your admission and enrolment process, increase ROI and stay compliant with industry regulations; contact the Empower IT team to learn more about how Microsoft Dynamics CRM (now Dynamics 365) can help.

In conclusion, a well-implemented Microsoft Dynamics CRM helps RTOs:

Create a sufficient pool of course enquiries to meet their business needs
Design and provide prospective students relevant offers / discounts
Provide prospective students an online enrolment portal
Manage student enrolments and admissions
Increase the engagement between prospective students and local course advisors
Assist the student counsellor with their recruiting activities
Analyse the performance of enrolment marketing activities
Improve current/existing enrolment processes and workflows based on generated business intelligence data

• Identifying new threats fifty times faster than average, according to recent tests conducted by NSS Labs
• Blocking 1 Billion ransom ware attacks, and identifying 500,000 new threats, each and every day
To read success stories from our healthcare customers, and for more information on how Trend Micro can help your organization meet its obligation to secure patient data and protect critical corporate information, please visit:
If you’d like to discuss how to tailor a Trend Micro security solution to meet your specific needs, please contact us by visiting:

Software Capabilities: The Empower IT Professional Development System

Empower IT Professional Development software has a number of features and capabilities that can organise, simplify and automate aspects of an organisations staff development program:

Learning Plan Pathway Mapping our solution allows supervisors, managers, human resource professionals and individual employees to create learning plans and to generate a training framework with deadlines for review and evaluation.

Staff Professional Development and Progression Tracking System allows supervisors / managers to review the learning objectives of staff and track actions versus outcomes.

Detailed Reporting: The Empower IT Professional Development System allows managers to generate reports on overall learning and development activity, including details about employee participation, progress and the overall existing professional development progress.

System Scalability: As a web-based system, using the Microsoft SharePoint platform, the Empower IT professional development application can be expanded or extended to meet the demands of your organisation and is capable of absorbing multiple learning and development programs.

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